Terms & Conditions – Neutron Pipes

Last Updated: 2025

Welcome to Neutron Pipes. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read these carefully before placing an order or contacting us for services.

1. Acceptance of Terms

By using this website or purchasing our products, you accept and agree to follow these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Products & Services

Neutron Pipes provides:

• Borewell Casing Pipes (50 KG Heavy Duty & Standard Series)
• Column Pipes, Delivery Pipes & Accessories
• Borewell Installation Assistance
• Customer Support & Technical Guidance

Product specifications, pricing, and availability may change without prior notice.

3. Orders & Payments

• All orders must be confirmed via phone, WhatsApp, or order form.
• Prices may vary based on size, material, and quantity.
• Full payment or advance payment may be required before dispatch.
• We support UPI, Bank Transfer, Cash, and GST Billing.

Neutron Pipes is not responsible for delays caused by transportation, weather, or third-party logistics.

4. Delivery & Shipping

• Delivery timelines depend on location, order quantity, and logistic availability.
• Shipping charges may apply depending on distance and load weight.
• Once material is dispatched, cancellation is not allowed.
• Any transport damage should be reported immediately upon delivery.

5. Warranty & Guarantee

Our pipes are tested for:

• Crack Resistance
• Heavy Soil Pressure Durability
• Deep Boring Stability
• Long Life Performance

Warranty is applicable only when pipes are used as per industry standards. Misuse, incorrect installation, or external damage is not covered.

6. Returns & Replacement Policy

We only accept returns or replacements if:

• Wrong size or product delivered
• Product damaged before delivery
• Manufacturing defect verified by our team

Returns are not accepted for:

• Customer fault
• Partial usage
• Installed pipes
• Incorrect order placed by customer

7. User Responsibilities

• Provide accurate contact and address details
• Use pipes and accessories as per recommended guidelines
• Not misuse website content, images, or brand name
• Not conduct fraudulent or misleading activities

8. Limitation of Liability

Neutron Pipes is not liable for:

• Borewell failure due to soil or water level issues
• Installation errors by third-party workers
• Damages caused by natural disasters
• Incorrect usage of pipes or fittings

Our responsibility is limited to delivering the correct product as ordered.

9. Intellectual Property Rights

All content, including name, logo, images, designs, and text, is the property of Neutron Pipes. Unauthorized copying, reproduction, or modification is strictly prohibited.

10. Third-Party Links

Our website may contain links to WhatsApp, Google Maps, or social media. We are not responsible for third-party content, policies, or security practices.

11. Privacy & Data Protection

Your personal information is protected under our Privacy Policy. We do not share or sell customer data.

12. Changes to Terms & Conditions

We may update these Terms anytime. Continued use of our website or services means you accept the updated Terms.

13. Contact Information

Neutron Pipes – Head Office (Rewa, Madhya Pradesh)

📍 NH.7, RATAHARA front of RATAHARA talab, Rewa, Madhya Pradesh 486001 India
📞 Phone: +91 9424946688
📩 Email: yourmail@example.com